Ricochet

Marli Privacy Policy

Effective Date: [8/26/2026]

This Privacy Policy (the “Policy”) explains how and why Marli Research Technology, LLC (“Marli,” “we,” “us,” or “our”) collects, stores, uses, discloses, shares, or otherwise processes personal information in connection with the Marli platform, our website, and related services (collectively, the “Services”).

Organizations licensed to access the Services, including chambers of commerce and other similar organizations, are referred to in this Policy as “Licensees.” This Policy applies to individuals authorized by Licensees to access and use the Marli platform, as well as website visitors, and other users.

Personal Information We Collect

In order to provide the Services, we may process personal information from the categories listed below. Our listing of these categories does not mean that all categories or examples are collected from everyone who uses the Services or otherwise interacts with us.

• Identifiers: This may include name, mailing address, email, telephone number, IP address, and account identifiers.
• Professional or Employment-Related Information: This may include business name, job title, business contact information, and information about membership in a Licensee organization.
• Commercial Information: This may include billing information and records of products or services purchased, obtained, or considered.
• Internet or Other Electronic Network Activity Information: This may include session information, browsing and navigation data, referring source information (including referring URLs), browser type and identifier, and other information collected through cookies and similar technologies regarding interactions with the Services.

While we do not request or require other types of personal information, a user may choose to provide additional information when contacting us or otherwise using the Services. The Services are not intended for the collection or processing of Social Security numbers or other sensitive personal information, and users should refrain from disclosing such information to the platform.

Sources of Personal Information We Collect

We collect the categories of personal information listed above from various sources. This section lists and describes those sources.

• Directly. We collect personal information directly from users when they provide it to us, including when they:
  • register for, access, or use the Services;
  • create, configure, or update an account;
  • submit data, files, text, images, communications, prompts, or other content through the Services;
  • request support, training, implementation assistance, or other services; or
  • communicate with us by email, phone, chat, in-platform message, or other channels.
• Indirectly. We may use tracking technologies to collect information when users access or use the Services via analytics tools, cookies, pixels, or similar technologies. This passively collected information helps us provide, secure, troubleshoot, measure, and improve the Services. These tracking technologies may be categorized as follows:
  • Necessary: These tracking technologies help you access the website and facilitate features on the website. For example, these cookies may be used to assist with website navigation.
  • Functional: These tracking technologies support additional functionalities on our website to provide an even smoother customer experience.
  • Analytics: These tracking technologies help us to understand the behavior of our visitors. This enables us to keep improving our website.
  • Advertising/Targeting: These tracking technologies may be used to facilitate the presentation of relevant advertisements on other sites or applications.

Most browsers accept cookies automatically but allow users to remove or block cookies through browser settings. Users may also be able to manage certain cookie or tracking preferences through settings made available on our website. Please note that disabling cookies or similar technologies may affect the availability or functionality of certain features of the Services. At this time, the Services do not respond to browser-based “Do Not Track” signals.

• From third parties. We may collect personal information from Licensees and other third parties. Such information may be collected at a user’s or Licensee’s direction or for our own business purposes. Other sources may include service providers, authentication and single sign-on providers, integration partners, data providers, third-party sponsors, business partners, public databases, publicly available sources, and other third-party resources used to help operate, support, improve, or supplement the Services.

How We Use Personal Information

We use personal information for the following purposes, depending on how a user interacts with the Services:

• To provide our Services to Licensees, third-party sponsors, business partners, website visitors, and other users.
• To improve our Services.
• To communicate with users.
• To market and advertise our Services.
• To generate aggregated/de-identified datasets.
• To protect the security and integrity of our Services.
• To comply with legal obligations.

How We Disclose Personal Information

We may disclose personal information to third parties in the following circumstances:

• With Licensees: We may disclose personal information to Licensees, including on a member-level basis, for member engagement, programming, and other related purposes.
• With service providers: We may disclose personal information to third-party service providers, including AI providers, cloud hosting providers, and other service providers who perform services on our behalf.
• With sponsors: We may disclose personal information to third-party businesses that sponsor our platform.
• Business transfers: We may disclose personal information in connection with a merger, acquisition, financing, reorganization, bankruptcy, or sale of assets.
• Legal and safety reasons: We may disclose personal information to comply with law, respond to lawful requests from government or regulatory authorities, or protect the rights, property, or safety of Marli, users, or others.
• Aggregated and de-identified information: We may disclose data that has been aggregated and/or de-identified with Licensees, sponsors, users, and other users of the Services in summary form.

Retention of Personal Information and Termination

We retain personal information for as long as reasonably necessary to provide the Services, satisfy the purposes described in this Policy, and comply with applicable law.

Email Preferences

You may register to receive email updates/newsletters from Marli using the form provided on our website. After registration, you may opt out of receiving such emails by: (i) clicking the “unsubscribe” link (included in the email footer), or (ii) sending an opt-out request to info@meetmarli.com.

Your Choices

Users may contact us to request that we update, correct, or delete personal information associated with their account or use of the Services, subject to our legal, contractual, and operational obligations. Some account-related requests may need to be directed to the applicable Licensee that administers the user’s access to the Services.

Links to Third-Party Sites

Our website contains links to other websites. Please be aware that we are not responsible for the privacy practices or content of other websites. If you submit personal information to any of those websites, your information is governed by their privacy statements. We encourage our users to be aware when they leave our website and to read the privacy policies of other websites and online services.

Changes to This Privacy Policy

We may update or change our privacy practices and this policy from time to time. If we update the Policy, we will publish the revised policy on this page or as otherwise required by law. The date at the top of this Policy reflects the date of the most recent update. Your continued use of the Services after we make changes is deemed, to the extent allowed by law, to be acceptance of those changes, so please check the Policy periodically for updates.

Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, use, disclosure, alteration, or destruction. However, no method of transmission or storage is completely secure, and we cannot guarantee the security of personal information.

Children’s Privacy

Our Services are not intended for persons under the age of 13, and we do not knowingly collect or retain personal information from persons under the age of 13.

If we become aware that we have inadvertently collected or otherwise received personal information from a child under age 13 without parental consent, we will take steps to delete the information as soon as possible. If you believe that we have collected information from a child under 13, please contact us at info@meetmarli.com.

International Users

The Services are operated from the United States. If you access or use the Services from outside the United States, your personal information may be processed in the United States or other jurisdictions where Marli or its service providers operate. These jurisdictions may have data protection laws that differ from the laws in your location.

How to Contact Us

If you have any questions about this Policy, please contact us using the information provided below:

232 S Elm St. 3rd Floor
Greensboro, NC 27401
info@meetmarli.com
(336) 613-7622